Outlook 2013 2016 2019 IMAP: Mail Is Not Populating

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In the classic Outlook, I would normally check or adjust these.



mailbox not updating on IMAP

I am aware of the difference between Gmail's labels vs. Outlook's folders, but I would expect that Gmail does what is necessary to make the folders appear correct over the IMAP connection to Outlook. For example, if I drag a message from Outlook's All Mail folder to Trash, I see that message disappear from the Inbox folder after a short delay. Hence, the trashing of messages is registering on Gmail. It's just that the contents seem completely disconnected from what I see using webmail.

Why IMAP Folder is Not Properly Syncing?



My VPN was working in the background, even though the file was closed. That means that Mail app fully connected to server , asked for statuses, but not online Outlook email repair utility displaying anything. Create your account and connect with a world of communities.



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A primary way to compromise an O36 user is phish a user, steal their creds, and connect via IMAP to get a copy of a whole mailbox. Upgrade to Microsoft Edge to take advantage diagnose Office activation conflicts of the latest features, security updates, and technical support. Intermedia has been recognized by J.D. Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support.

mailbox not updating on IMAP

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)



Microsoft Outlook is terrible in IMAP. Hence most people only use MAPI with it. If you are forced to use IMAP, I would recommend switching to an alternative E-Mail client like Thunderbird Thunderbird — Free Your Inbox.

  • See the attached picture for the Properties window for a user-created folder.
  • If you can, turn off IMAP, require 2FA, and use the native outlook client.
  • I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult.
  • I would suggest that frequent changes to folder contents on multiple devices will make it go wrong.
  • Subscribing to a folder makes it appear in the Folder Pane, but one might not always want a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail.
  • I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future.
  • Simply enter your email address OR username in order to reset your password.


My accounts in Mail app stopped to sync post update



When you are dealing with any problem, it is important to understand the reasons behind the issues. Below are some causes that contribute to the problem. There are various variables at play here however, generally speaking, Outlook performs best when operating as a front end for Microsoft Exchange and Gmail when accessed via a web browser. I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If guide to Office 365 sign-in errors you can, turn off IMAP, require 2FA, and use the native outlook client. Hate to be a Debbie Downer, but why are you using IMAP?

mailbox not updating on IMAP

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Mohit is a Microsoft Certified expert for all things Microsoft. He brings a unique perspective gained from nearly a decade of active participation in various IT forums, blogs, and social media. Through this hands-on experience, he has acquired knowledge in diverse domains like Microsoft 365 Cloud, On-Premise Exchange Server, AD, and Entra ID. At first, I was thinking it may be an issue with certificates, but it's not... I went to a bunch of online TLS tests and the mail server is fine and the certificates are trusted...
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