The other solution to fix Outlook sync issues is recreating Microsoft Outlook profile. Follow each step carefully to resolve synchronization errors. Sometimes an error appears in the Mail and Calendar apps when reset cached Exchange mode the apps try to sync new email or calendar events. We’ve had sync issues with employees from time to time however, re doing the mail profile or wiping the Windows profile usually fixes it.

Method 4: Recreating the Outlook Profile

If two-factor authentication is turned on for your account, you'll need to create an app password for that account. An app password is used instead of your normal account password for apps online Outlook email repair utility that don't support two-factor authentication. Before you begin, make sure that your device has the latest operating system and app updates. Try the general troubleshooting solutions in Troubleshooting Mail and Calendar apps for Windows 10. Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not.

Check the connectivity to your email server

• The client has a computer off the domain at home that his work email is tied to and he has never had any of these issues in Cache mode with that device.
• When the user is signed into their mobile app, webmail, or the Windows Mail app, they are able to receive email perfectly fine with those.
• Once the client started using Outlook again after some time has passed the issue had come back.
• When they go back to the message and press send they get an error that the message has been deleted.

However, his OST file is not anywhere near that size it’s about 5GB. I was wondering if anyone had some insight into an issue I am having with a client. Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. Create your account FixTechGuide Office 365 troubleshooting and connect with a world of communities.

Methods to fix Microsoft Outlook syncing error

If the size of your .ost file is close to the limit, you could try increasing the limit on your client, restart Outlook and see if there is any difference. If you're using an Outlook.com, Microsoft 365, or Exchange account, you won't have advanced mailbox settings unless the account was set up using advanced setup. The client has a computer off the domain at home that his work email is tied to and he has never had any of these issues in Cache mode with that device. I’ve unchecked download shared folders when setting up a new Outlook profile. Check with your email provider for instructions about how to create an app password for your email account. The Mail and Calendar apps for Windows 10 don't support two-factor authentication.

Microsoft Outlook Sync issues

I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall). Below are the steps I’ve taken to try to resolve this issue. Two-factor authentication helps protect your account by making it more difficult for someone else to sign in. It verifies your identity using your password and a contact method (also known as security info). Outlook will show as connected to Exchange but is not receiving any new email. This can happen for days at a time, and then disappear for a day or 2, only to appear again.