If your account is locked due to multiple unsuccessful login attempts, wait for the lockout period to end. It can vary from 1 to 30 minutes, depending on the number Outlook data file cannot be accessed of failed attempts you have performed. Once the waiting period is over, try logging in again with the right credentials. In these scenarios, you’ll need more in-depth knowledge of Office 365 licensing, Azure Active Directory (Azure AD) configurations, or advanced policy settings.

How do I fix the ‘Product Activation Failed’ error in Microsoft 365?

Additionally, ensure you’ve installed all available updates, as performance improvements are often included in patches. Regularly cleaning up your hard drive or upgrading hardware like RAM can also enhance performance. If you’ve tried all these steps and still can’t resolve the sign-in or activation errors, you may need more advanced troubleshooting. Completing the above steps resolves a large majority of disable faulty add-ins in Outlook typical sign-in and activation problems.

Recover your account

If the issue persists, Microsoft has created a dedicated tool called Microsoft Support and Recovery Assistant (SaRA) to automate many troubleshooting tasks. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem.

3 Step 3: Verify Network Connectivity and Firewall Settings

• Yes, Microsoft 365 works offline for most apps like Word and Excel.
• Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC.
• If syncing is paused, resume it from the OneDrive system tray icon.
• Open apps in Safe Mode to bypass add-ins and check for improvements.
• In these scenarios, you’ll need more in-depth knowledge of Office 365 licensing, Azure Active Directory (Azure AD) configurations, or advanced policy settings.
• Other times, it might be network problems, conflicting versions of Office, or organizational security policies that block the authentication process.
• Look up the error code on the official Microsoft site for tailored steps.

Follow this guide to ensure a smooth and error-free Microsoft 365 login experience. Additionally, check out the above-listed security best practices and keep your team members aware of common troubleshooting tips. Troubleshooting Microsoft 365 login issues often requires a methodical approach, starting with basic checks and escalating to more complex troubleshooting if needed. Remember, proactive management and regular reviews of your IT infrastructure can prevent many common issues, keeping your business operations running smoothly. Make sure your phone’s operating system is supported by Microsoft 365.

Microsoft 365 Troubleshooting – Quick Fixes for Common Problems

Understanding these root causes will help you map out a clearer resolution path. In many cases, performing simple checks—like verifying correct usernames and valid licensing—will resolve the issue quickly. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. FixTechGuide Office 365 troubleshooting If one of these resolves your problem, close the app and continue working. Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications.