Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. These are the common reasons why the IMAP folder is not syncing. To resolve the IMAP issue, I will explain different solutions in the upcoming section of the article. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work. If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy.

Why IMAP Folder is Not Properly Syncing?

Please report suspicious activity using the "Report Abuse" option. Windows 10 will reach EOS (end of support) Outlook stuck updating folders solution on October 14, 2025. For more information, see this article.

Chosen Solution

I work in a small company and for the past 2 weeks we've been having issues with customer support Outlook account. The account is used as IMAP in all customer support clients, every time you set up the mail in anyones computer disable faulty add-ins in Outlook it just sync 30-50GB ost files... And because of the size, this is making the mail simply stop working after one day of normal use, forcing the users to end outlook process to make the mail sync again properly... But only when you close/open the mail again.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

These methods help you in the synchronization process. If this does not work, you can contact your email provider. After that, it is also important to secure your IMAP folder to prevent this issue from happening in the future. So, properly follow the above steps and backup your data from IMAP folders. When you right-click one of the folders that doesn't show new mail unless you select it, Properties, is the box 'When getting new messages... It's usually not checked by default for IMAP to minimize network traffic.

• If you are forced to use IMAP, I would recommend switching to an alternative E-Mail client like Thunderbird Thunderbird — Free Your Inbox.
• Ok so my mistake the Properties option is there when right clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder.
• So, here are the solutions you solve the problem of the IMAP folder not syncing.
• But only when you close/open the mail again.
• I access the IMAP servers from 3 different machines, and they all see the changes from each other.
• That’s why, here I am to help you in this situation by providing you with solutions.

My accounts in Mail app stopped to sync post update

The problem is that the some changes are not reflected in the Gmail web app. By expert Outlook tips by FixTechGuide web app, I mean webmail accessed via Firefox or Chrome for (say) Windows 10, not smartphone app. To set up a mail account, we can set the same standard name "mail.mydomain.com" as the incoming and outgoing mail server. My comment about 3rd party email -- is a 3rd email app called Email - Edison Mail (from the App Store) I set up my mail accounts in the app and everything works as it should. I’ve tried repairing the data file, removing and re-adding the account, rebooting, re-installing Outlook/Office, running SFC/DISM, all to no avail.





I checked all 5 of the tabs in this window that expressions is not there. This seems bizarre the email would not populate. A stable connection between your email client and email server depends on the syncing of your IMAP folder.