To do this, hit Windows + R, type outlook.exe /safe, and hit Enter. If it connects in Safe Mode, one of your add-ins is probably the culprit. Closing Outlook and reopening it helps clear up minor glitches. Try launching Outlook in Safe Mode to check if add-ins are causing trouble. Double-check that you’re on FixTechGuide Windows update Outlook fix the right network, especially if you have several Wi-Fi options.

Check OST file

• Jamie's commitment to making technology user-friendly is evident in her work, making her a valuable resource for readers in these domains.
• Just having a simple update routine and checking build numbers from time to time can save a lot of trouble.
• And thus, an Offline Storage Table (OST) file is created to save a local synchronized copy of mailbox items.
• The intuitive interface of this tool is very smooth and easy to navigate.
• All the modifications are stored locally in the OST data file before syncing with the mailbox server.
• A corrupt or damaged Outlook profile can prevent Outlook from authorizing and connecting to the mail server.
• When you keep everything updated, you cut down on the chances of file corruption.

By handling the setup yourself, you make sure Outlook always connects to the right server. If you’re on a company domain, make sure your DNS settings look right. Messed-up DNS can keep Outlook from finding the mail server. Flushing the DNS cache with ipconfig /flushdns sometimes clears up weird issues. Outlook might FixTechGuide email error solutions display an Offline working mode or ‘Disconnected’ if the issue arises with internet connectivity. Outlook could remain in disconnected mode until the connection is back online.

How To Fix Outlook Stuck in Offline Mode?

If you have to keep multiple accounts on one device, set up separate Outlook profiles for each one. Each profile should only connect to its own Office 365 tenant. This helps avoid cross-environment prompts that mess with your connection.

Verify Work Offline Button Status

Click the 'Work Offline' option to reset work offline mode and reconnect to the Exchange or mailbox server. To go online, open Outlook and navigate to Send/Receive and uncheck work offline. Ensure your connection is active and Outlook can access the mail server without connectivity. In such cases, you can recreate the OST file or use the Stellar Converter for OST software to convert the problematic OST file to Outlook importable PST format.

Method 1: Reset 'Work Offline' to Reconnect

If you set up your Outlook profile wrong, it might not log in to Microsoft Exchange or Office 365. Sometimes, people connect their system to several Office 365 environments without realizing it. That can confuse Outlook, especially with Autodiscover, and you end up stuck offline. Reconnect Outlook by checking your connection, disable work offline mode, and relaunch app.





We have explained all the essential methods to fix the Outlook stuck in offline mode error. If the issue is not resolved manually, we recommend using the suggested software to recover Outlook files and continue using Outlook without any interruptions. If these manual approaches do not work then it may happen due to damaged Outlook files.

Setup Exchange Server Account Manually

Additionally, it will sync every piece of server-based mail. As is known, we can switch from Offline to Online Mode and vice versa in Microsoft Outlook 2010 and later versions. Once Outlook is configured with an Exchange account, the Cached Exchange Mode is enabled automatically.

Essential Troubleshooting Steps for Reconnecting Outlook

Identify the cause of this error before restoring Outlook back to online mode. A corrupt or damaged Outlook profile can prevent Outlook from authorizing and connecting to the mail server. Due to this, we get an error usually called Outlook stuck in offline mode. Outlook automatically switches to Offline mode when it can't connect to the Exchange server. Users can also use the Outlook Not Sending or Receiving Email 'Work Offline' option when the internet connection is not reliable.