You might have visibility to the two newest experiences, depending on if your organization has already been onboarded to the new capabilities. We'll continue adding more customers to the new capabilities in the coming months. Continue on to the following section for written instructions on how to open a support request through the enhanced experience. If you have access to the new enhanced experience, make sure you also review our connectivity guide and allowlist the necessary URLs. This leads you to the new Support AI Assistant support request process. The following section provides instructions for you to follow when you arrive ther


Windows 7 and Windows 8 do not support the latest read more about it Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here). You can track planned maintenance events by staying up to date with the Message center. Filter to messages categorized as Plan for change to find out when the change is going to happen, its effect, and how to prepare for it. As the name of this tool suggests, Remote Connectivity Analyzer can identify Office 365 issues with connectivit


If you're using an Exchange email account, you can delete the offline Outlook Data File (.ost) and Outlook will recreate the offline Outlook Data File (.ost) the next time you open Outlook. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the proble


If after running the Remote Connectivity Analyzer Office 365 issues are not fixed, try using Microsoft Support and Recovery Assistant. This tool should be installed on a computer as a read more about it standalone application. After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find the needed solution. Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. We'll look at related data and reports from other organizations to see how widespread the issue is, and if it originated with our servic


You can use any active email account, even one belonging to a friend or relative. You can use a Microsoft account, or a work or school account to sign into your Windows read more about it device. Get help for Windows Hello, PIN reset, or adding new accounts to your P


A large number of users search for a way to repair Outlook 365 when a user encounter with error "failed to launch"; this error is most common with Windows 10. With the subscription of Office 365, Microsoft does offer Outlook along with other services like Skype, PowerPoint, etc. Outlook has user-centric features, it is easy to use as well as has better security features as it is Microsoft’s product. Not a single professional wants to face errors while using Outlook but unfortunately with Windows 10, users usually face errors while working. Outlook PST files can become corrupted due to factors like abrupt shutdowns, large file sizes, or malware. Repairing these files is crucial to recover lost or inaccessible email dat


Building and maintaining a support team comes with substantial amounts of time, effort, not to mention, significant costs. Outsourcing to a third-party customer service provider like SupportYourApp will help you reduce costs and free up resources to focus on growing your business. Whether your business is expanding with support lagging behind or you don’t have a support team at all, choosing to outsource customer service can be the solution. SupportYourApp’s support consultants are located in different time zones. So, when building a team, we’ll get your customers covered round-the-cloc


For read more about it a list of the supported languages, see Services Hub Support self-help localization. Depending on your company network configuration, you might need to add certain URLs to your allowlist to use the new platform. A Microsoft account gives you access to all of your Microsoft products and services with just one logi


You'll be read more about it asked to provide the hardware ID of a console that you've used frequently. If you recently bought a new one, try to get the hardware ID from your old console. You'll be asked for the SkypeID or names of contacts on their account. If you use Skype to call mobile or landline phones, you'll also be asked for some of those along with details about a recent Skype purchase. You'll be asked questions that are specific to the account you're trying to recove


The steps to access the repair tool vary depending on your operating system. Outlook Repair Kit is a perfect solution for users who want to restore the contents of their damaged PST files without handing them over to third parties. Using this tool helps in effectively recovering data from corrupted PST files, ensuring smooth Outlook operations. Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft 365, read more about it Exchange Online, Outlook.com, 3rd party apps. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folde